FAQ
How long does delivery take?
Usually 9–15 business days from your order. You will receive a tracking number once your parcel is dispatched.
How much is shipping?
Nothing – shipping is always free.
Will I pay customs duties?
No. Prices are final and include VAT.
Where do the products ship from?
From our fulfilment partner in China.
How do I choose my size?
Each product has a size chart. If you are unsure, e-mail us your measurements and we will advise you.
Can I return an item?
Yes, within 30 days of receipt, without giving a reason. See our Refund Policy.
How can I pay?
By card (Visa, Mastercard), Apple Pay or Google Pay.
How can I contact you?
By e-mail at info@marie-brno.cz – we aim to reply within 24 hours.